Questions & Answers
Q. What is Essential Care?
A. Essential Care is a vehicle maintenance service contract for leased or purchased passenger cars, crossovers, SUVs, light duty trucks, or vans that are operated for personal use.
Q. What does Essential Care cover?
A. Essential Care provides maintenance service coverage for oil & filter changes, chassis lubrication, tire rotation, multi-point vehicle inspection and other services. See your dealer for complete coverage details.
Q. What is Enhanced Care?
A. Enhanced Care provides the same coverage as Essential Care as well as maintenance services for brakes, shock absorbers, wiper blades, light bulbs and more. See your dealer for complete coverage details.
Q. Why should I pre-pay for my maintenance?
A. Essential Care and Enhanced Care can save you money on the basic maintenance services recommended in your vehicle's Owner Manual and can help to protect you against inflationary increases for parts and labour by removing the worry about having to pay for these individual services in the future.
Q. Are Essential Care and Enhanced Care transferable?
A. Yes, both plans may be transferred to the next retail owners without any transfer fee.
Q. What do I ultimately get from Essential Care or Enhanced Care?
A. You have the convenience of covered scheduled maintenance services, provided by Chevrolet, Buick, GMC or Cadillac certified service experts when you need it. You will also have a well-maintained vehicle and peace of mind for the long run.
Q. What about 'Special Application Services' and/or 'Additional Maintenance and Care' identified in the Vehicle's Owner Manual?
A. Maintenance services not covered by Essential Care or Enhanced Care may be performed at your Chevrolet, Buick, GMC or Cadillac dealer at customer expense. See your dealer at customer expense. See your dealer for complete coverage details.
Q. Can I finance the purchase of Essential Care or Enhanced Care?
A. Yes, you can include the cost with your vehicle finance or lease contract. Certain restrictions apply. See your dealer for details.