WHY CHOOSE OUR EXPERT SERVICE TECHNICIANS?Certified and qualified service technicians
If you have ever had to deal with unskilled technicians, you probably know how unpleasant it can be. Some may even make your car problem worse than it was initially. With others, you may need to get repair services elsewhere after, which means that you spend twice for the same job. This can be frustrating, expensive, and time-consuming.
At our Dueck Service Centre in Richmond and Marine, we only hire certified technicians. Certification is proof that they have undergone the required learning and rigorous training, and have passed all the necessary tests to become licensed technicians. Their knowledge and skills when it comes to car repair and maintenance are above par. With them, you can rest assured that your car is in good hands.
Superior diagnostic skills
Our technicians possess excellent diagnostic skills. They will be able to identify the problem with your Cadillac within minutes of inspecting it. We know that time is precious and that may not have the luxury of waiting for ages before the mechanic can identify the problem with your vehicle. We also know you would not like it if the technician second-guesses what the problem could be. This is certainly not reassuring. That is why we make sure we have hired competent technicians who can identify the automotive problem in your Cadillac vehicle instantly. This saves you a long, unnecessary wait.
Excellent customer service and communication skills
Have you ever had deal with unfriendly technicians who do not prioritize your need? Some may ignore your questions and concerns, while others speak in automotive jargon that you don't understand. Well, this is a problem you won't encounter at our Vancouver and Richmond service centers.
At our dealership, we focus on creating and maintaining excellent relationships with out clients. Our technicians are courteous and helpful. They are always willing to address any questions you may have about your Cadillac vehicle. If the problem is complex, they will break the information down to the purest form to help you understand it better.
Admirable work ethic
Our technicians have a commendable work ethic. Our customers' needs are our topmost priority. We ensure that we finish servicing your car by the agreed time. If this is impossible due to unforeseen circumstances, we let you know in due time. This saves you a lot of trouble since you can plan on what to use as we finish servicing your car.
We use state-of-the-art technology
The significant advancement in technology in the automotive tech may seem hard to keep up with it. That is why we invest in making sure our technicians get the latest information in the automobile industry. We send them to workshops and even provide them with materials to increase their knowledge. In this wat, we will be sure that our customers get the best services.
Experience, qualified, and professional technicians
In the field of automotive repairs, nothing can substitute for experience. The longer one has been working with cars, the better they are at repairing them. Our technicians are highly experience when it comes to carrying out car repairs. They are confident in their work and can ably deal with all models of Cadillac vehicles. They will not shy away from getting dirty to get your car in the best possible condition.
You can be sure that they will go the extra mile and inspect your Cadillac comprehensively once they are done with the repairs. Once they spot something unusual, they will inform you and offer suggestions on how to go about the problem. This could involve further repairs or replacing entire car parts. That way, you can drive away from our Vancouver service center, confident that your car has no problem whatsoever.
